APP Data protection
The following privacy policy applies to the use of our online offer app.a-tronix.de (hereinafter "Website").
We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
1 Responsible person
The controller for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
AKKU SYS Akkumulator- und Batterietechnik Nord GmbH
Connecting path 23
D-25469 Halstenbek
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller.
You can save and print out this privacy policy at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website and analysing it in order to optimise our website offering.
The purpose of the website and registration is the maintenance, support and configuration of the registered control box.
3 What data we use and why
3.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
We, or our hosting provider Hetzner Online GmbH, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR. Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes
- Name and URL of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Message about successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referrer URL (i.e. the previously visited page)
- Websites that are accessed by the user's system via our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without attribution to your person or other profiling for statistical evaluations for the purpose of the operation, security and optimisation of our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalised and location-based content and analyse the data traffic, search for and rectify errors and improve our services.
This is also our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website.
3.3 Cookies
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to prevent the cookie banner from being displayed again.
We also use a small number of persistent cookies (also small text files that are stored on your end device), which remain on your end device and enable us to recognise your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This enables us to present our website to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies in accordance with Art. 6 para. 1 sentence 1 f) GDPR is to make our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Log-in information
- Language settings
- search terms entered
- Information about the number of visits to our website and the use of individual functions of our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you are not stored in the cookie. Based on the cookie technology, we only receive pseudonymised information.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
3.4 Cookie banner
The cookie banner we use, which informs you about the use of cookies, also stores a cookie. This only receives information about whether you have already been shown the cookie banner. It does not contain any personal data.
3.5 Data for the fulfilment of our contractual obligations
We process personal data that we require to fulfil our contractual obligations, such as name, address, email address, products ordered, invoice and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will in any case be retained for the duration of the management of this account.
The legal basis for the processing of this data is Art. 6 para. 1 sentence 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.
3.6 User account (registration)
You can create a user account on our website. The data transmitted here is used for registration, maintenance, support and optimisation of the system. If you wish to do so, we require the personal data requested when you log in. When you log in later, only your e-mail or user name and the password you have chosen will be required.
We collect the following data for new registrations:
- Company name, if applicable Name
- E-mail address
- Device ID/serial number
- Verification code
- Access data (user name and password)
We will only store the data you provide permanently in our system once you have registered.
Once you have created a user account, you can have it deleted by us at any time without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still need to store it for the processing of orders or due to statutory retention obligations.
The legal basis for the processing of this data is your consent in accordance with Art. 6 para. 1 sentence 1 a) GDPR. You can withdraw your consent at any time with effect for the future.
3.7 Making contact
If you contact us (e.g. via contact form or email), we will process your data to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out for the implementation of pre-contractual measures, which are carried out at your request, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process other personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). A legitimate interest lies, for example, in responding to your email.
Any consent given can be revoked at any time with effect for the future.
3.8 Consent management
3.8.1 Usercentrics
To control cookies and obtain the necessary consent, we use the Cookie Consent Manager Usercentrics from the provider Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, on our website. You can use this tool to allow or deny cookies and external services.
We use the Consent Management Tool on the basis of Art. 6 para. 1 sentence 1 c) GDPR. The processing of this data is necessary in order to be able to prove that consent has been given.
Please read here how Usercentrics complies with data protection regulations, including with regard to transmission to the USA: https://usercentrics.com/de/datenschutzerklaerung/
3.9 Hosting
3.9.1 Hetzner Online GmbH
The service we use from Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, serves to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
We, or Hetzner Online GmbH, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR. Art. 28 GDPR.
Hetzner Online GmbH is a German hosting provider that stores the data in data centres in Germany. You can find more information about Hetzner Online GmbH and data protection at https://www.hetzner.com/de/legal/privacy-policy.
3.9.2 Eniris
The website is developed and hosted by Eniris Belgium, Distelstraat 30 bus 001, 9000 Ghent and offers energy management and monitoring as a core service. Your data will be processed by Eniris in accordance with your voluntary consent pursuant to Art. 6 para. 1 a GDPR.
You can find more information about Eniris and data protection at https://docs.eniris.be/de/category/legal/
3.9.3 Providers and tools
You can find an overview of the service providers we currently use here: APP service provider
3.10 Tools
3.10.1 Stonly
We use Stonly for the support system and our help centre. The provider is Stonly SAS 43 Rue du Président Wilson 92300 Levallois Perret, France. Website: https://stonly.com
The use of Stonly is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in providing the most efficient customer service and support and help overviews possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Information on the handling of user data can be found in the corresponding privacy policy: https://stonly.com/privacy
3.10.2 FOXESS CO. LTD
For configuration support, we use other service providers such as Foxess, which has access to your data.
Your data will be processed by Foxess Co. Ltd. in the context of support, maintenance and configuration in accordance with your voluntary consent pursuant to Art. 6 para. 1 a GDPR.
4 Storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued.
In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the statutory retention period has expired.
5 Your rights as a data subject affected by data processing
Under the applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address stated in section 1.
Below you will find an overview of your rights.
5.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. You also have the right to the following information:
- the purposes of processing;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, all available information about the origin of the data;
- the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
5.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete your personal data.
In detail:
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
5.3 Right to erasure ("right to be forgotten")
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we delete personal data concerning you immediately and we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
- The personal data was processed unlawfully.
- The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
- The personal data was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.
If we have made the personal data public and we are obliged to delete it in accordance with Art. 17 para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.
5.4 Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
In detail:
You have the right to demand that we restrict processing if one of the following conditions is met:
- the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data,
- the processing is unlawful and you have objected to the erasure of the personal data and have instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of the processing, but you require the data for the establishment, exercise or defence of legal claims, or
- you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of our company override yours.
5.5 Right to data portability
You have the right to receive, transmit or have us transmit personal data concerning you in machine-readable form.
In detail:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us, where
- the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and
- the processing is carried out using automated procedures.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.
5.6 Right of objection
You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not outweigh yours.
In detail:
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
Where personal data are processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
5.7 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
5.8 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you is unlawful.
6 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted in encrypted form. This applies to all forms offered. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our service will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
7 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and insofar as we involve third parties in the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing ("order processing"), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to bodies or persons outside the EU outside the cases mentioned in this declaration in sections 5 and 6 does not take place and is not planned.
8 Data Protection Officer
If you have any questions or concerns about data protection, please contact our external data protection officer:
IQANTA GmbH
Sven Weschler
datenschutz@iqanta.com
9 Changes to this privacy policy
If new services or providers are used to operate this website, we reserve the right to adapt this privacy policy in order to comply with the legal requirements. This amended privacy policy will then apply when you visit this website again.