{"id":5530,"date":"2025-05-28T14:14:13","date_gmt":"2025-05-28T12:14:13","guid":{"rendered":"https:\/\/a-tronix.de\/?page_id=5530"},"modified":"2025-06-03T14:21:55","modified_gmt":"2025-06-03T12:21:55","slug":"app_service_provider","status":"publish","type":"page","link":"https:\/\/a-tronix.de\/en\/app_service_provider\/","title":{"rendered":"APP service provider"},"content":{"rendered":"
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List of service providers in the context of Home Energy Management Systems (HEMS)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Below you will find an overview of the service providers that are active within HEMS and could potentially have access to personal data. Please note that the exact data access may vary depending on the specific HEMS configuration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Category<\/div>\n
Service provider<\/div>\n
Role \/ Function<\/div>\n<\/div>\n\n
\n
Cloud and hosting services<\/div>\n
Hetzner Online GmbH<\/div>\n
Hosting and data storage<\/div>\n<\/div>\n\n
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Energy management software<\/div>\n
Eniris<\/div>\n
Software for energy management and monitoring<\/div>\n<\/div>\n\n
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Data management<\/div>\n
Usercentrics<\/div>\n
Consent management for personal data<\/div>\n<\/div>\n\n
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Support and customer service<\/div>\n
Stonly<\/div>\n
Customer support system<\/div>\n<\/div>\n\n
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Hardware provider<\/div>\n\n
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Foxess Co Ltd<\/div>\n
Hardware for HEMS (e.g. inverters)<\/div>\n<\/div>\n\n\n
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Energy supplier<\/div>\n
EnBW<\/div>\n
Energy supplier that offers HEMS solutions<\/div>\n<\/div>\n
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E.ON<\/div>\n
Energy supplier that offers HEMS solutions<\/div>\n<\/div>\n
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EnviaM<\/div>\n
Energy supplier that offers energy management systems<\/div>\n<\/div>\n\n
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Installation & maintenance services<\/div>\n
Various local service providers<\/div>\n
Installation and maintenance of HEMS<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Explanations of the categories<\/h2>
  • Cloud and hosting services<\/strong>These providers provide the infrastructure on which HEMS software and data are hosted. Hetzner Online GmbH stores and processes potentially personal data.<\/li>
  • Energy management software<\/strong>Companies such as Eniris develop software solutions for controlling and monitoring HEMS that process consumption data and user information.<\/li>
  • Data management<\/strong>Usercentrics specialises in the management of data consent, which is crucial for the lawful handling of personal data.<\/li>
  • Support and customer service<\/strong>Stonly offers support solutions that may require access to user data in order to provide technical support.<\/li>
  • Hardware provider<\/strong>Manufacturers such as Foxess Co Ltd supply devices (e.g. smart components, inverters, heat pumps or wallboxes) that could collect data and forward it to HEMS.<\/li>
  • Energy supplier<\/strong>Companies such as EnBW, E.ON and EnviaM often offer their own HEMS solutions and therefore have access to their customers' energy consumption data.<\/li>
  • Installation and maintenance services<\/strong>Local service providers who install or maintain HEMS may gain access to personal information during their work.<\/li><\/ul>

    Hint<\/h3>

    This list is based on the information available and the examples given (hosting provider, Eniris, TCL). It is not exhaustive, as further service providers may be added depending on the HEMS system. Access to personal data depends on how the respective service providers are integrated into the system and which data they process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    List of service providers in the context of Home Energy Management Systems (HEMS) Below you will find an overview of the service providers that are active in the context of HEMS and could potentially have access to personal data. Please note that the exact data access may vary depending on the specific HEMS configuration. Category Service provider Role \/ function Cloud and hosting services [...]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/pages\/5530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/comments?post=5530"}],"version-history":[{"count":17,"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/pages\/5530\/revisions"}],"predecessor-version":[{"id":5798,"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/pages\/5530\/revisions\/5798"}],"wp:attachment":[{"href":"https:\/\/a-tronix.de\/en\/wp-json\/wp\/v2\/media?parent=5530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}